Technology.

Secure Software Engineer – eDV clearedPackage - £55,000 - £95,000 (depending in experience level)Benefits – DV Bonus plus excellent benefitsRelocation assistance for UK based candidates to Manchester, Cheltenham or London.Join a trusted leader in National Security technology solutions.Are you passionate about using cutting-edge cyber technology to protect the UK?Do you enjoy solving technical cyber problems?As part of our clients growing National Security team, you’ll work on high-impact projects across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We are looking for inquisitive individuals who enjoy pulling technical solutions apart to see how it works and identify possible areas of vulnerability.What You’ll Be Doing: Researching, designing, and building critical systems for National Security missions.Reverse engineering of variety of technologies in order to break, make or secure it.Writing secure, high-quality code while integrating closely with operating systems.Developing software that enhances cybersecurity capabilities and mitigates threats.Collaborating in Agile teams to deliver innovative and robust technical solutions. What We’re Looking For: Proficiency in one or more of C, C++, or C#.Familiarity with Python.Experience working with Linux or Windows-based systems.Understanding of networking, network protocols, and low-level systems development.Knowledge of principles used in Agile environmentsAwareness of cybersecurity principles and threats. This is an incredible opportunity to be at the forefront of National Security innovation. If you’re naturally curious, thrive in high-stakes environments, and want to make a real impact—apply today!Clearance required – Due to the nature of the clients’ work, you are required to hold an eDV level security clearance.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Secure Software Engineer – eDV clearedPackage - £55,000 - £95,000 (depending in experience level)Benefits – DV Bonus plus excellent benefitsRelocation assistance for UK based candidates to Manchester, Cheltenham or London.Join a trusted leader in National Security technology solutions.Are you passionate about using cutting-edge cyber technology to protect the UK?Do you enjoy solving technical cyber problems?As part of our clients growing National Security team, you’ll work on high-impact projects across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We are looking for inquisitive individuals who enjoy pulling technical solutions apart to see how it works and identify possible areas of vulnerability.What You’ll Be Doing: Researching, designing, and building critical systems for National Security missions.Reverse engineering of variety of technologies in order to break, make or secure it.Writing secure, high-quality code while integrating closely with operating systems.Developing software that enhances cybersecurity capabilities and mitigates threats.Collaborating in Agile teams to deliver innovative and robust technical solutions. What We’re Looking For: Proficiency in one or more of C, C++, or C#.Familiarity with Python.Experience working with Linux or Windows-based systems.Understanding of networking, network protocols, and low-level systems development.Knowledge of principles used in Agile environmentsAwareness of cybersecurity principles and threats. This is an incredible opportunity to be at the forefront of National Security innovation. If you’re naturally curious, thrive in high-stakes environments, and want to make a real impact—apply today!Clearance required – Due to the nature of the clients’ work, you are required to hold an eDV level security clearance.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

ISO Auditor£45,000 - £70,000 + excellent benefitsLocation – Surrey - HybridCleared Required – SC clearance or the ability to achieve SC Clearance As an ISO Auditor, your role will involve performing internal audits and managing external and corporate audit processes based on a risk-focused audit plan. You will evaluate the effectiveness of the company’s management systems in supporting business operations while ensuring compliance with applicable standards, regulations, and company policies.Role Duties: Assist the Management Systems and Audit Manager in establishing and implementing objectives.Help collect and analyze audit-related metrics to support Management Reviews.Contribute to developing and maintaining a risk-based audit program covering internal processes, programs, external ISO, corporate, customer, and supplier audits.Align audits with ISO clauses to ensure comprehensive coverage and address any identified gaps.Communicate audit findings and non-conformities to the Management Systems and Audit Manager.Create and deliver audit-related training and briefings for both new and existing employees as needed.Prepare for internal audits by collaborating with stakeholders to define scope, risks, and key focus areas.Maintain and update the central corrective actions database, ensuring all audit findings are accurately recorded.Track and manage external ISO and corporate audit findings, coordinating with relevant stakeholders to ensure timely closure. Essential qualifications / experience: In-depth understanding of ISO 9001, ISO 27001, ISO 20000, or ISO 14001 standards.Certified Lead Auditor in one or more of the mentioned standards.Significant experience in auditing compliance with one or more of these standards.Proven ability to drive the resolution and closure of non-conformities.Strong background in collaborating with cross-functional teams, with the ability to establish and maintain positive working relationships across departments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

ISO Auditor£45,000 - £70,000 + excellent benefitsLocation – Cheltenham - HybridCleared Required – SC clearance or the ability to achieve SC ClearanceAs an ISO Auditor, your role will involve performing internal audits and managing external and corporate audit processes based on a risk-focused audit plan. You will evaluate the effectiveness of the company’s management systems in supporting business operations while ensuring compliance with applicable standards, regulations, and company policies.Role Duties: Assist the Management Systems and Audit Manager in establishing and implementing objectives.Help collect and analyze audit-related metrics to support Management Reviews.Contribute to developing and maintaining a risk-based audit program covering internal processes, programs, external ISO, corporate, customer, and supplier audits.Align audits with ISO clauses to ensure comprehensive coverage and address any identified gaps.Communicate audit findings and non-conformities to the Management Systems and Audit Manager.Create and deliver audit-related training and briefings for both new and existing employees as needed.Prepare for internal audits by collaborating with stakeholders to define scope, risks, and key focus areas.Maintain and update the central corrective actions database, ensuring all audit findings are accurately recorded.Track and manage external ISO and corporate audit findings, coordinating with relevant stakeholders to ensure timely closure. Essential qualifications / experience: In-depth understanding of ISO 9001, ISO 27001, ISO 20000, or ISO 14001 standards.Certified Lead Auditor in one or more of the mentioned standards.Significant experience in auditing compliance with one or more of these standards.Proven ability to drive the resolution and closure of non-conformities.Strong background in collaborating with cross-functional teams, with the ability to establish and maintain positive working relationships across departments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Software EngineerSalary - £40,000 - £60,000 + excellent benefits + bonusLocation: Cheltenham, London or Manchester (Flexible & Hybrid Working Available)Clearance - Active eDV security clearance requiredThis isn’t just another software engineering role—it’s an opportunity to be part of something bigger. As a Software Engineer, you’ll design, develop, and maintain critical infrastructure that powers essential services. You’ll tackle complex challenges, work with cutting-edge technology, and contribute to solutions that have real-world impact.What You’ll Do: Collaborate with the Product Owner to oversee the product roadmap and assess the impact of evolving customer requirements.Write clean, efficient, and maintainable code while contributing to peer reviewsAssist the Delivery Lead/Project Manager in creating project roadmaps, estimating delivery timelines, and keeping the customer informed.Identify technical risks and opportunities, proactively developing strategies to mitigate challenges and capitalize on potential gains. What You Bring: Software Development experience in Java, JavaScript, C++ or PythonUnderstanding of Cloud-based architectures (AWS or Azure)Exposure of DevOps & automation tools like Jenkins, GitLab, Docker, OpenShift, or Kubernetes.Knowledge of database technologies such as SQL, Elasticsearch, or MongoDB Security Clearance: You must hold eDV UK government clearanceReady to take on a role where your work truly matters? Apply now and be part of a team driving cutting-edge technology forward!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

QA / Manual Tester - Manchester (hybrid) A well-established fintech company with over 30 years of experience in delivering innovative solutions within the finance industry. Known for their commitment to cutting-edge technology, they continue to drive success across global markets. They are looking for a talented Manual Tester to join their team in Manchester and play a key role in maintaining the high standards of quality within their software applications.What’s in it for you: Competitive salary of £32,000 - £38,000 depending on experience.Hybrid working model – 3 days a week in the stunning Manchester city centre office.Private Health and Life InsuranceGenerous holiday allowance with an option to buy or sell days.Retail discounts and childcare vouchersPlus, more excellent benefits designed to support your wellbeing and work-life balance. Skills/ Experience: Minimum of 2 years’ experience in manual testing within an Agile environment.ISTQB Foundation Level certification (or equivalent).Solid knowledge of testing methodologies and best practices.Experience in the finance industry, with knowledge of trading systems and financial software being highly desirable.Attention to detail and a commitment to delivering high-quality software.Excellent communication and documentation skills.Ability to thrive in a fast-paced Agile environment. The successful candidate will be responsible for performing manual testing on financial software applications, ensuring that all functional, security, and performance requirements are met. You'll be working closely with developers, business analysts, and product managers in an Agile environment to ensure the delivery of top-tier software for the finance and trading sectors.Key Responsibilities: Conduct manual testing of financial software applications, ensuring functionality, performance, and security meet business requirements.Collaborate with cross-functional teams including developers, business analysts, and product managers to understand project requirements and contribute to project planning.Create, document, and execute detailed test plans, test cases, and test scripts.Report, track, and resolve defects in a timely manner, ensuring minimal impact to project timelines.Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to help drive efficient delivery of software.Ensure testing is compliant with industry standards and financial regulations.Improve testing practices and contribute to enhancing testing processes and productivity.Perform regression, integration, functional, and user acceptance testing (UAT). If you are excited to work for a well-established fintech business with a strong reputation in the industry and are looking for a business that will encourage you to develop and upskill, APPLY NOW or email alicia@forwardrole.com*Please note you must have lived in the UK for at least 4 years and have permanent UK residency due to the nature of the business. No form of sponsorship can be provided for this role* As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Test Automation Engineer | WebDriverIO | ManchesterLocation: Hybrid (3 days in the Manchester office) Salary: £55,000 per annumAre you an experienced Test Automation Engineer with a passion for driving quality in web and mobile applications?Do you have strong experience with WebDriverIO or Playwright?Are you looking for a company that offers exciting learning and development opportunities to further your career?We have an exciting opportunity for a Test Automation Engineer to join a well-established business in the fintech sector, with offices across the UK. With over 30 years of success, this company is looking to expand its team and is seeking an individual to help enhance and evolve their automation testing practices.What’s in it for you: Salary of up to £55,000Hybrid working model: 3 days in their stunning Manchester city centre office, 2 days remoteComprehensive private health & life insuranceGenerous home office setup allowance to ensure you're equipped for successCompetitive holiday allowance, with the option to buy/sell holidaysAccess to retail discounts, childcare vouchers, and other great perks Key Skills and Experience: Proven experience in test automation, including writing automated test scripts using JavaScript or TypeScriptSolid experience with WebDriverIO or Playwright for browser-based testingHands-on experience with Selenium or Appium for mobile application testingStrong understanding of CI/CD processes and tools like GitHub ActionsBackground in testing web and mobile applications, with minimal API testing requiredKnowledge of automated testing strategies for React-based projects is highly desirableAbility to work independently and as part of a collaborative team in a fast-paced environment This is an exciting opportunity to join an established company that values innovation and quality. You’ll be an integral part of the team, working on cutting-edge projects in a collaborative environment. Interviews for this role will be kicking off soon, so don’t wait – apply now!How to Apply: If you're ready to take your career to the next level with an industry leader, please submit your CV to Alicia@forwardrole.comPlease note: Due to the nature of the role, candidates must have lived in the UK for at least 5 years. Unfortunately, we are unable to offer sponsorship for this role. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Software Engineer Location: Cheltenham, London or Manchester (Flexible & Hybrid Working Available)Salary - £60,000 - £90,000 + excellent benefits + bonus Clearance - Active eDV security clearance required This isn’t just another software engineering role—it’s an opportunity to be part of something bigger. As a Senior Software Engineer, you’ll design, develop, and maintain critical infrastructure that powers essential services. You’ll tackle complex challenges, work with cutting-edge technology, and contribute to solutions that have real-world impact. What You’ll Do: Write clean, efficient, and maintainable code while contributing to peer reviews Design software features that align with product roadmaps and explain design choices Break down large development tasks into manageable Agile sprints Set up and maintain Continuous Integration & Deployment (CI/CD) pipelines Demo your work to internal and external stakeholders What You Bring: Strong hands-on experience with Java, JavaScript, or Python Understanding of Cloud-based architectures (AWS or Azure) Experience with DevOps & automation tools like Jenkins, GitLab, Docker, OpenShift, or Kubernetes. Proven experience in designing, developing & deploying scalable backend systems. Knowledge of database technologies such as SQL, Elasticsearch, or MongoDB Security Clearance: You must hold eDV UK government clearance Ready to take on a role where your work truly matters? Apply now and be part of a team driving cutting-edge technology forward! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Support Engineer – DevOps / SRESalary: £40,000 - £60,000Location: Cheltenham (Hybrid & Flexible Working Options Available)Clearance – Active eDV security clearance requiredAs a Support Engineer, you’ll be a key player in maintaining and enhancing the critical infrastructure that powers our most important services. You’ll tackle complex challenges, work on high-impact projects, and play a vital role in supporting cutting-edge technology in the Defence and Security sector.What You’ll Be Doing: Hands-on maintenance to ensure system stability and uptimeMonitoring systems to maximize performance and availabilityTroubleshooting and resolving critical issues alongside the development teamIdentifying technical risks and implementing proactive solutionsMaintaining accurate documentation of issues, faults, and fixesApplying DevOps and Site Reliability Engineering (SRE) best practices What You Bring: Strong experience in supporting and debugging complex live operational systemsExpertise in log monitoring tools like Splunk or ELK stackProactive mindset with the ability to manage and prioritize tasks effectivelyLinux server administration experienceHands-on experience with technologies like Apache NiFi, MinIO/AWS S3Experience managing and patching Java and Python applicationsFamiliarity with containerization (Docker/Podman) and orchestration (Kubernetes/OpenShift) Ready to take on a role where you can truly make a difference? Apply now and be part of a team that’s shaping the future of secure technology!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cloud Solutions Architect (AWS) Salary - £80,000 - £100,000 + excellent benefits + bonus Clearance - Active eDV Clearance.Location: London, United Kingdom Are you passionate about cloud transformation? Ready to take the lead in designing and deploying cutting-edge AWS solutions? We’re looking for a Cloud Solutions Architect to drive innovation, modernize mission-critical systems, and help organizations maximize their cloud potential. What You’ll Do: Work with key stakeholders to design AWS and hybrid-cloud architectures Build and deploy robust cloud solutions in AWS Manage and maintain Linux and Windows-based environments Design and troubleshoot IP networking for cloud and hybrid systems Automate deployments, operations, and maintenance using Infrastructure as Code (IaC) What You Bring: Proven experience in IT Systems Design, Deployment & Administration, with leadership experience AWS Certified (Associate level) with hands-on cloud solution design and deployment expertise Strong background in Java/JavaScript for AWS-based web applications Expertise in Linux & Windows OS administration within enterprise environments Solid networking experience (Subnetting, OSPF, VLANs, VPNs) Proficiency in automation tools like Ansible, Bash, PowerShell, Puppet, or Python Ready to lead and innovate in the cloud space? Apply now and be part of a team that’s transforming the future of IT infrastructure! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

DevOps Engineer (Junior/Midlevel) – Manchester | AWS | Kubernetes | Terraform Are you passionate about cloud infrastructure and DevOps?Does your current role lack training and development opportunities?Want to join a business that can grow your career?A leading Fintech business in Manchester is looking for their next DevOps Engineer. This is an exciting opportunity to join a growing business with a huge market presence. This role will offer you the chance to upskill, and the business is passionate about continuous development. You’ll collaborate closely with the development team to manage and scale their microservices infrastructure.What’s in it for you? Salary up to £60,000Hybrid working from their stunning Manchester city centre officeTraining and development opportunitiesPrivate health and life insurance£££ towards your home working set-upGenerous holiday allowance with the option to buy/sell themRetail discounts, childcare vouchers, and more Key Skills: AWS or other cloud infrastructure (ideally certified)KubernetesTerraformLinux (desirable) The Right Candidate: Open to interviewing candidates from Junior to Midlevel for this roleHappy to consider software developers or infrastructure engineers with a strong cloud infrastructure background who are excited to start a career in DevOpsLooking for someone who is bright, with the right attitude, and excited to upskill and work with new technologies If you’re passionate about cloud infrastructure and are are ready for your next challenge... APPLY NOW or email alicia@forwardrole.com. Please note: This role cannot offer sponsorship, and candidates must be based in the Northwest. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Project Manager – Cyber – eDV clearedSalary - £70,000 – £100,000 DOELocation – Manchester (hybrid)Clearance – Candidates must currently hold the highest level of UK Government security clearance eDVOur client is seeking Cyber focussed Project Manager to engage in projects that safeguard the nation. Working alongside the Programme Manager, the Project Manager is responsible for delivering the strategic leadership of their projects, as well as implementing standard project controls and management tasks. You will bring an expertise in delivery of Cyber projects within National Security / Government environments and hold an active eDV clearance.Key Responsibilities: Lead end-to-end project delivery, ensuring alignment with client objectives, timelines, and budgets.Work directly with clients to understand their requirements and turn them into delivery plans.Provide project planning and support on activities including bids and proposalsManage project governance, reporting, and risk management activities, ensuring robust decision-making and timely issue resolution.Foster strong relationships with key government stakeholders to understand and deliver on their unique requirements.Stakeholder communications for project planning, delivery, and maintenance. Skills required: Proven experience delivering projects within the national security, defence, or government sectorsPrevious experience of working in the Cyber Security environmentProven experience in Security project delivery.Experience working to Agile methodologies.Previous experience of working within multi-disciplined Engineering projectsAbility to create and lead positive working relationships with colleaguesYou will ideally hold a recognised project management qualification such as PRINCE2, PMP, or Agile PM.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Business Systems Manager | ManchesterAre you a Systems expert with the likes of Oracle, SAP, D365 or similar? Excited to join one of the UK’s fastest growing ecommerce businesses? Looking to take control of internal IT Systems and help drive innovation? A large ecommerce business in Swinton is looking for a Business Systems Manager to join their growing team. This is an exciting opportunity to take charge of the businesses systems alongside managing an IT Support Technician to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them...What’s in it for you? Up to £50,000 DOE Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Act as the main point of contact for any business systems issues, faults or upgradesMonitor system performance, troubleshoot issues, and implement proactive measures.Collaborate with third-party providers for support and development of key systemsProvide technical support and training and serve as the expert key business systems.Oversee system administration, upgrades, and ensure software security and compliance.Manage and provide 1-1s for their internal IT Support Staff About You: Experience in managing business systems and software, preferably in retail or e-commerce.A solid understanding of business workflows and how technology can enhance them.Demonstrated ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be advantageous.Any previous experience working with platforms such as Oracle, SAP or D365 etc to demonstrate your ability to manage various systems would be great to see.  If you think you’re the Systems master they are after, APPLY now or email your CV to Alicia@forwardrole.com for more information...*Please note that this role is 5 days on site and you must have the right to work in the UK*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cyber Security Researcher  - eDV ClearedSalary – up to £100,000 + DV bonusLocation – Manchester, London or Cheltenham on hybrid basisAs a Cybersecurity Researcher, you'll design, analyze, secure, and challenge systems across diverse projects. Your role will involve delving deep into systems and technologies to uncover how they operate, identifying potential weaknesses and vulnerabilities in their design or implementation, and providing clients with expert technical advice.Your natural curiosity and passion for understanding how things work will serve you well in this role. You'll bring a structured approach to dissecting complex systems and conducting cutting-edge research.Required skills and experience: Experience in areas such as Reverse engineering in IDA Pro or Ghidra, Malware analysis, Vulnerability analysis and/or exploitation development.Processor architectures (x86-64 and ARM).Debugging with gdb, binary exploitation and code injection.Python, C or bash for programming.Ethical hacking, including familiarity with web/network technologies.Experience and knowledge of different OS including Android or Linux. Due to the nature of the work, you will be required to hold an active eDV Clearance.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Systems Support Technician Salford / 5 days on site – flexibility to choose start and finish times £32,000 + benefits including 33 days holiday Are you an experienced IT Systems Support Technician with strong problem-solving skills?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations? Forward Role is excited to be supporting a thriving retailer based in Salford that are looking for an IT Support Technician to join their team, they’ve grown incredibly over the past couple of years and have awards to show for it!Role Responsibilities: Act as the first point of contact for technical issues and user inquiries. Resolve problems or escalate unresolved issues to higher-level support.Provide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs.Set up and maintain workstations.Monitor system performance, troubleshoot issues, and implement preventative measures.Document issues and resolutions for future reference and feedback.Liaise with third-party providers for second- and third-line support.Perform system administration, upgrades, and maintenance.Take a proactive approach to IT security and regulatory compliance. Key Skills/Experience: Proficient in IT support for various business systems, ideally in retail or e-commerce.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Ability to train end-users, both in groups and one-on-one.Experience with Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills from other systems are welcome.Experience with hardware support, system troubleshooting, and IT security. This role is 5 days on site in their stunning Salford office, you will get flexibility to choose your start and finish times.This is the perfect opportunity for an IT Support Technician who is looking for an exciting challenge within an expansive business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!*Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Manager | Manchester | onsite Are you an expert with business systems?  Ready to help shape the future of a leading retailer? Confident leading a team of IT Engineers and supporting with 3rd party vendors?A large retailer in Manchester is looking for their next IT Manager. This is an exciting opportunity to come in and head up the management of key business systems and lead a small, dedicated IT support team to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them.What’s in it for you? Up to £50,000Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Monitor system performance, troubleshoot issues, and implement preventative measuresLiaise with third-party providers for support and development.Provide technical support, training, and act as the subject matter expert for key platformsOversee system administration, upgrades, and ensure software security and compliance.Provide management and support to a small team of IT Technicians About you: Experience managing business systems, ideally in retail or e-commerce.Strong understanding of business workflows and leveraging technology for improvement.Proven ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be a bonus! Interviews are taking place as we speak, so APPLY now or email Alicia@forwardrole.com for more information*Please note that this role is 5 days on site, and you must have permanent UK residencyAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.