Data.

Media/Marketing Analyst Hybrid – StockportUp to £40,000Forward Role are working with an Independent Full-Service Media Agency in South Manchester, who are looking for a data-savvy problem solver to help streamline media performance analysis, automate reporting, and make sense of messy datasets. If you’re comfortable with spreadsheets, and dashboards—and you enjoy tackling problems, finding ways to save time and driving consistent reporting —this is the perfect job for you!!The small agency have a strong reputation and pride themselves on having a fantastic culture. The team are hardworking, delivering unbeatable services to their varied client base! They offer an inclusive, friendly and fun working environment!Role & Responsibilities Work across media planning and buying teams to make performance data clear, consistent, and actionable.Automate reporting and dashboard creation - pulling data from client CRMs, ad platforms, and spreadsheets into something insightful.Conduct competitor analysis and support pitch work with data-driven insights.Streamline processes by improving workflows, streamlining data, and reducing manual effort.Investigate problems, ask the right questions, and deliver solutions that make an impact. Skills & Experience: Confident data analyst, ideally with experience working with marketing and/or media dataAdvanced Excel user – loves getting stuck into spreadsheets and dataBuilding and automating dashboards and reportingExperience building a consistency across dashboards and insightsAble to take scattered data (from GA, Facebook, CRMs, etc.) and turn it into clear insights.A self-starter who can tackle a problem, investigate solutions, and present findings to stakeholders.A strong communicator who can explain data in a way that makes sense to both internal teams and clients. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Data Engineer - Runcorn - £80K A growing manufacturing business in Runcorn is looking for a Senior Data Engineer to join their team. You’ll design and optimise data pipelines, ensuring efficient data flow across the business. Working closely with the wider business, you'll ensure their data warehouse efficiently delivers high-quality insights. The role also offers fantastic career progression, with the potential to move into a Head of Data Engineering role in the futureWhat's in it for you?  Salary up to £80,000 + bonus Health and wellness benefits Hybrid working from Runcorn Company discount on their products + much more  Key Responsibilities Develop and maintain ETL/ELT data pipelines using Python and SQL.Work with enterprise-level cloud platforms, ideally GCP (BigQuery, Airflow, Cloud Functions).Integrate APIs and process data from multiple sources.Design and optimise data warehouses and reporting systems.Build reports and dashboards using tools like Tableau or Power BI. Required Skills Strong experience with Python and SQL for data manipulation and automation.Expertise in cloud platforms, particularly GCP or similar enterprise-level cloud environments (AWS /Azure)Solid experience with data warehousing and ETL/ELT processes.Familiarity with APIs and data processing.Experience with Tableau or Power BI for dashboard/reporting. If you're an experienced Data Engineer with the skills to drive data solutions and are looking to join a business with huge career progression, APPLY NOW or email alicia@forwardrole.com*Please note sponsorship cannot be provided for this role*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Customer Experience / Insights Manager West Yorkshire - Hybrid £60,000 Forward Role are excited to be working with an innovated, high-growth subscription-based business in West Yorkshire, near Huddersfield. The company pride themselves on the product, service and support they offer to their growing customer base. As a Senior Customer Experience Manager, you will be analytical, a strategic thinker and passionate about all things customer!! The Customer Experience Manager will understand customer behaviour, extracting valuable insights, and turning them into impactful strategies that drive retention and satisfaction. Working closely with the Head of Customer Experience, as well as teams across Customer Care, Retention, and CRM, you will ensure data is at the heart of decision-making. Your main objectives will be to improve customer loyalty, enhance engagement, and optimise the overall experience, particularly within our subscription model. This role involves leading research, identifying key trends, and implementing data-driven initiatives to reduce churn and strengthen customer relationships. You will also collaborate with teams across the business to influence product development, marketing, and customer support strategies. Key Responsibilities Develop and implement retention strategies to increase customer loyalty, reduce churn, and enhance engagement. Gather and analyse customer data, feedback, and behaviour to create actionable insights that improve retention and satisfaction. Collaborate with marketing, product, and customer support teams to integrate customer insights into communications, product development, and overall experience. Identify and resolve friction points in the customer journey, driving personalisation and improved interactions through technology and innovation. Track and report on key retention metrics, ensuring initiatives are effective, within budget, and aligned with business objectives. Skills & Experience Strong experience working in Customer Experience or Customer Insight roles with a focus on retention Experience in D2C ecommerce or working with subscription based models is desirable but not essential Highly analytical and data drive, with the ability to interpret data and unearth insights Experience working with digital platforms, crm systems and customer survey tools to gather, analyse and interpret data – experience with GA, Tableau/Power BI is desirable. Using insights to develop retention strategies which drive measurable improvements Strong communication skills, presenting data-driven insights to leadership As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Customer Experience Manager South Manchester - Hybrid£50,000 Be part of a dynamic and customer-focused environmentEnhance customer experiences and drive business improvementsPlay a key role in shaping customer experiences and business successConnect strategy, technology, and marketing to deliver real impactEnjoy opportunities for growth and professional development. Forward Role are working with a dynamic business looking for a Customer Experience to act as the voice of the customer, ensuring their needs are understood and prioritised across the business. You’ll collaborate with teams across Sales, Marketing, and Technology to optimise customer journeys, improve engagement strategies, and support business growth.Role & Responsibilities: Customer Advocacy – Represent the voice of the customer, ensuring their needs drive business decisions.Cross-Functional Collaboration – Work closely with Sales, Marketing, and Technology teams to align processes, strategies, and solutions.Business Requirements & Process Enhancements – Define, document, and support system and workflow improvements.Customer Journey Mapping & Analysis – Analyse and optimise the end-to-end customer journey, identifying key touchpoints for improvement using data-driven insights.Customer Feedback Management – Implement effective systems to gather, analyse, and act on customer feedback to enhance service quality and satisfaction.E-Reputation Management – Monitor and manage the company’s online reputation, ensuring positive customer perceptions and addressing issues promptly.Issue Resolution – Lead efforts to resolve customer issues efficiently, collaborating with cross-functional teams to ensure timely solutions.Customer Research & Persona Development – Conduct in-depth customer research to develop personas and tailor experiences to diverse client needs.Root Cause Analysis – Identify the underlying causes of customer issues and implement preventive measures to enhance satisfaction.Customer Satisfaction Metrics – Establish and track key performance indicators (KPIs), providing regular reports and actionable insights.Compliance & Ethics – Ensure all customer experience initiatives align with industry regulations, compliance standards, and ethical guidelines. Skills & Experience Experience in a Customer Experience, Business Analyst, or similar role.Strong understanding of customer journey mapping and engagement strategies.Excellent communication and stakeholder management skills.Analytical mindset with the ability to turn data into meaningful insights.Ability to work collaboratively and influence positive change.A proactive approach to problem-solving and continuous improvement. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Engineer – Leeds– SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Leeds office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data Engineer – Manchester – T-SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Manchester office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure It's an exciting time to join the business as they look to grow out the Data team. If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.Data Engineer – Manchester – SQL | Power BI | Azure | ETLAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Insight Analyst£35,000Liverpool - HybridForward Role are excited to be working with a well-established, forward thinking retail business. The business are data driven, utilising insights to shape strategy and drive decision making.As the Digital Insight Analyst, you will be working within the growing analytics team and collaborating with ecommerce stakeholders, acting as an expert in all thing’s web data – collection, tracking metrics, providing analysis, and delivering actionable insights.You will be joining an inclusive and supportive team environment, giving you the opportunity to develop and thrive in your career.Role & Responsibilities: Using a range of analytical techniques, to unearth insights and recommendations for a variety business challenge.Delivering regular analysis and reporting to the trading team, understanding trade, sales and product performance.Collaborate with various stakeholders to understand goals, identify challenges, and support roadmaps through data-driven recommendations.Focus on the commercial impact, quantifying the value of insights to prioritise efforts that deliver significant ROI and business outcomes.Enhance analytics capabilities across the business, empowering non-technical colleagues to utilise self-serve options.Automate reports and dashboards to improve data accessibility and encourage data-informed decision-making across the business. Role & Responsibilities Experience working in a similar Data Analyst role with Ecommerce / Retail data.Experience with BigQuery/SQLExperience with visualisation tools such as Power BI / LookerGA4 experience is ideal, but not essentialAbility to work with large data sets, writing accurate code and identifying insights As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Analytics & Insight LeadManchester City Centre, Hybrid£50,000 - £70,000Are you a data-driven professional with a passion for turning numbers into actionable insights? If so, we have an incredible opportunity for you to step into a pivotal role as a Analytics & Insight Lead, at a rapidly growing, high-impact company.As the Analytics & Insight Lead, you'll dive deep into business data to uncover trends, identify opportunities, and mitigate risks. You'll play a key role in shaping strategic growth initiatives and optimising overall business performance. This is a chance to collaborate with senior leadership across various departments, using your analytical expertise to drive decisions and influence change.Role & Responsibilities: Deliver in-depth data analysis to extract insights, highlighting growth opportunities and areas for improvement.Collaborate with senior leaders to help define focus areas and translate data into impactful business strategies.Simplify complex data into clear, actionable insights, effectively communicating recommendations to senior stakeholders.Support junior team members by providing coaching and mentoring, with potential to take on direct line management in the future.Validate business hypotheses using data analysis, offering evidence-based recommendations to guide decision-making. Skills & Experience: Exceptional analytical skills with the ability to transform complex data into visual insights that drive business decisions.Advanced SQL experience, and Tableau or similar.Good understanding / exposure of the digital landscape and digital analyticsExperience working in a fast-paced environment, whilst proactively tackling challenges and continuously driving growth.Strong understanding of key business value drivers, with a talent for identifying high-impact analyses early on.Proven experience in partnering with senior stakeholders, using data to influence decisions and drive growth. Why Apply? Be at the forefront of a growing business where your insights and strategies can significantly impact overall performance.Work in a dynamic, high-growth company that values creative thinking and continuous improvement.Enjoy real career growth opportunities, including stepping into leadership roles and making a lasting impact.Flexible hybrid working model with a mix of in-office collaboration and home working.Competitive benefits. If you're ready to leverage your analytical skills in a role where you can drive meaningful change and growth, we want to hear from you. Apply to this advert or contact Sophie at Forward Role with your CV.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.